Privacy Policy
This Privacy Policy explains how Dynamwhankle.ddd (“we”, “us”, “our”) manages personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in Schedule 1 of that Act, including reforms under the Privacy and Other Legislation Amendment Act 2024. This policy also describes our approach to artificial intelligence (AI) transparency in line with 2026 expectations for algorithmic disclosure in Australia.
1. Who We Are (APP 1)
Entity: Dynamwhankle.ddd
Business address: Nunkeri Ct, Forest Glen QLD 4556, Australia
State/Territory: Queensland
Email: talk@dynamwhankle.world
Phone: +61 409 633 771
We maintain this Privacy Policy, our Cookie Policy, our Terms of Use, and our AI & Data Transparency Statement so you can understand how we handle personal information in an open and transparent way, as required by APP 1.
2. Application of the Privacy Act 1988
The Privacy Act 1988 (Cth) regulates how most Australian organisations handle personal information. Even where a small business exemption may apply under section 6D, we choose to comply with the APPs as a matter of best practice and because we collect personal information through our website contact channels and optional analytics (with consent).
This policy is written for users in Australia. If you access our site from overseas, local privacy laws may also apply to you.
3. What Personal Information We Collect (APP 3 & APP 5)
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. We may collect:
- Identity and contact details: name, email address, phone number (if provided), and message content from our contact form.
- Technical information: IP address, browser type, device identifiers, operating system, referring URL, pages viewed, and session duration.
- Cookie and preference data: cookie consent choices stored in local storage (see Cookie Policy).
- Communication records: emails, phone notes, and correspondence when you contact us.
At or before collection (APP 5), we notify you through this policy, our contact form notice, and cookie banner about:
- our identity and contact details;
- the facts and circumstances of collection;
- whether collection is required or authorised by law;
- the purposes of collection;
- the main consequences if information is not collected;
- our usual disclosures of that kind of information; and
- how you may access information and complain.
4. Sensitive Information (APP 3.3)
Sensitive information includes health information, racial or ethnic origin, political opinions, and other categories defined in the Privacy Act. We do not actively request sensitive information through our website.
If you voluntarily include health-related or other sensitive details in a contact message, we will only collect it with your consent (by submitting the form) and use it solely to respond to your enquiry, unless a legal exception applies. We do not use sensitive information for direct marketing.
5. How We Collect Personal Information
We collect personal information:
- Directly from you — when you complete our contact form, email us, call us, register for events, or subscribe to communications (if offered).
- Automatically — when you visit our website, through server logs, cookies, and similar technologies (see Cookie Policy).
- From third parties — only where reasonably necessary, such as technical data from hosting providers or analytics services (if you consent to analytics cookies).
6. Anonymity and Pseudonymity (APP 2)
Where lawful and practicable, you may interact with our website without identifying yourself. You may browse most pages anonymously. If you submit the contact form or email us, we need your name and contact details to respond — in those cases anonymity is not practicable.
7. How We Use and Disclose Information (APP 6)
We use personal information only for purposes that are reasonably necessary for our functions and that you would reasonably expect, including:
- responding to enquiries and event registrations;
- operating, securing, and improving our website;
- analytics and content recommendations (only if you opt in via cookies);
- complying with legal obligations; and
- managing privacy complaints and OAIC requests.
We may disclose personal information to:
- Service providers — website hosting, email delivery, IT support, and analytics providers (where consented), bound by confidentiality and privacy obligations;
- Professional advisers — lawyers or accountants where reasonably required;
- Regulators or courts — where required or authorised by Australian law; and
- With your consent — for any additional purpose we clearly explain to you.
We do not sell personal information. We do not disclose personal information for a purpose unrelated to the primary purpose of collection unless permitted by the Privacy Act (for example, with your consent or where you would reasonably expect the disclosure).
8. Direct Marketing & Spam Act 2003 (APP 7)
We comply with APP 7 and the Spam Act 2003 (Cth) for commercial electronic messages. We do not send promotional emails or SMS messages unless:
- you have given express or inferred consent under the Spam Act; or
- another permitted exception applies.
Every commercial electronic message we send will identify Dynamwhankle.ddd as the sender, include our contact details, and provide a functional unsubscribe facility. You may opt out at any time. Marketing cookies are optional and off by default on our website.
If we telephone you for telemarketing, we will comply with the Do Not Call Register Act 2006 (Cth) and honour Do Not Call Register listings where applicable.
9. Cross-Border Disclosure (APP 8)
Some service providers may store or process personal information outside Australia. Likely overseas locations include the United States, European Union, and Singapore, depending on our hosting, email, analytics, and embedded map providers.
Before disclosing personal information overseas, we take reasonable steps under APP 8.1 to ensure the overseas recipient does not breach the APPs, unless:
- you consent to the disclosure after we inform you that APP 8.1 will not apply; or
- another exception under APP 8.2 applies.
By using optional analytics or embedded third-party content (such as Google Maps on our contact page), you acknowledge that data may be processed by overseas providers under their own privacy policies.
10. Government Identifiers (APP 9)
We do not adopt, use, or disclose government related identifiers (such as Medicare numbers or tax file numbers) for our own purposes.
11. Data Quality (APP 10)
We take reasonable steps to ensure personal information we collect, use, and disclose is accurate, up to date, and complete. Please notify us if your contact details change.
12. Data Security & Notifiable Data Breaches (APP 11)
We protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure through measures including HTTPS encryption, access controls, staff confidentiality obligations, and periodic security reviews.
If a data breach is likely to result in serious harm, we comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act and notify affected individuals and the OAIC where required.
13. Access to Personal Information (APP 12)
You may request access to personal information we hold about you by emailing talk@dynamwhankle.world. We will respond within a reasonable period (generally 30 days). We may need to verify your identity. We will not charge a fee for making a request unless permitted by the Privacy Act, in which case any charge will be reasonable and explained in advance. In limited circumstances permitted by the Privacy Act (including where access would pose a serious threat to life or health, or have an unreasonable impact on another person’s privacy), we may refuse access and explain our reasons in writing.
14. Correction of Personal Information (APP 13)
If you believe information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, contact us to request correction. If we disagree with your request, we will explain why and note your request on file where appropriate.
If we refuse to correct information, we will provide written reasons and note on file that you requested correction. You may also request that we associate a statement with the information noting your disagreement.
15. Unsolicited Personal Information (APP 4)
If we receive personal information we did not solicit and it is not reasonably necessary for our functions, we will destroy or de-identify it as soon as practicable, unless we are required by law to retain it.
16. Retention, Destruction & De-identification
- Contact form submissions: up to 24 months after last correspondence, then securely deleted.
- Server logs: up to 90 days.
- Cookie consent records: up to 12 months.
- Analytics data (if consented): aggregated retention up to 26 months.
When personal information is no longer needed for any permitted purpose, we take reasonable steps to destroy or de-identify it in accordance with APP 11. De-identified data may be used for internal statistics where it can no longer reasonably identify you.
17. Artificial Intelligence & Automated Decision-Making
Australian regulators and 2026 transparency standards expect clear disclosure when AI affects user-facing content or decisions. Our current practices:
- Website articles and guides may be drafted or edited with the assistance of generative AI tools, then reviewed by our team before publication. AI assists with research and wording; it does not replace professional judgement.
- Photographs on this website are real images from our own library or licensed sources. We do not use AI-generated images to depict interior scenes, products, or studio environments as if they were real photographs.
- Contact enquiries are reviewed and answered by a human team member. We do not use AI chatbots to provide personalised wellbeing advice or medical-style guidance through this website.
- Automated decision-making with legal or similarly significant effect is not used on this site. If this changes, we will disclose the logic involved, how to request human review, and update this policy and our AI Transparency Statement, consistent with Privacy Act reforms and OAIC guidance.
Full details are in our AI & Data Transparency Statement.
18. Cookies and Online Tracking
Our use of cookies and similar technologies is described in our Cookie Policy. Optional cookies that collect personal information are disabled until you provide consent through our cookie banner.
19. Children and Young People
Our website is intended for a general audience and is not directed at children. Under Privacy Act reforms emphasising protection of children’s personal information, we do not knowingly collect personal information from individuals under 18 without appropriate consent from a parent or guardian where required.
If you believe a child has provided personal information without appropriate consent, contact us and we will take reasonable steps to delete it promptly.
20. Internal Complaints Handling
If you believe we have interfered with your privacy, contact us with details of your concern. Our process:
- Acknowledgement — we aim to acknowledge your complaint within 7 business days.
- Investigation — we will review the matter and may contact you for further information.
- Response — we aim to provide a written outcome within 30 days.
- External review — if you are not satisfied, you may contact the OAIC (details below).
21. External Complaints — OAIC
If you have a privacy complaint, contact us first so we can try to resolve it:
talk@dynamwhankle.world | Contact Form
We will acknowledge complaints promptly and aim to resolve them within 30 days. If you are not satisfied, you may complain to the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
22. Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology (including AI), or our practices. The “Last updated” date will change accordingly. Material changes will be highlighted on this page.
23. Contact
Privacy enquiries: talk@dynamwhankle.world